Telephone: 888.CA.WCIRB (888.229.2472)
Fax: 415.778.7272
Email: customerservice@wcirb.com
WCIRB Contact Center Online Inquiry Form
Hours: Monday – Friday, 7:45 AM – 4:45 PM PT
Workers' Compensation Insurance Rating Bureau of California
1221 Broadway, Suite 900
Oakland, CA 94612
Attn: Contact Center
If you would like the WCIRB to speak to your organization on workers' compensation topics, please fill out the WCIRB Speaker Online Request Form.
Telephone: 415.778.7159
Fax: 415.371.5288
Email: ombudsman@wcirb.com
Workers' Compensation Insurance Rating Bureau of California
1221 Broadway, Suite 900
Oakland, CA 94612
Attn: Policyholder Ombudsman
For information about the role of the WCIRB Policyholder Ombudsman, visit the Policyholder Ombudsman page.
If you have press-related questions, please email the WCIRB Customer Experience Outreach Department.
The WCIRB office will be closed in observance of the following holidays:
Holiday | Date |
New Year's Day | Friday, January 1, 2021 |
Martin Luther King Jr. Day | Monday, January 18, 2021 |
Presidents' Day | Monday, February 15, 2021 |
Memorial Day | Monday, May 31, 2021 |
Independence Day (observed) | Monday, July 5, 2021 |
Labor Day | Monday, September 6, 2021 |
Thanksgiving | Thursday, November 25, 2021 Friday, November 26, 2021 |
Christmas Eve | Friday, December 24, 2021 |
Christmas Day (observed) | Monday, December 27, 2021 |
The WCIRB also receives workers' compensation questions that are beyond its jurisdiction. Below is a table that may help answer some of these questions.
Question or Issue |
Resource |
---|---|
Insurer rate filings |
|
Premium audit disputes |
Each insurer is required to have a dispute process outlined in the Notice to Policyholder within the insured's policy. More information is available at the California Department of Insurance's website. |
Claims Handling Issues |
Division of Workers' Compensation, Department of Industrial Relations |
USL&H coverage |
|
Obtaining a workers’ compensation insurance policy |
|
Insurer contact information |
|
Employment status |
|
Employee exclusions on a policy |
|
Insurance fraud |