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WCIRB Contact Center

Telephone: 888.CA.WCIRB (888.229.2472)
Fax: 415.778.7272
WCIRB Contact Center Inquiry Form

Hours: Monday-Friday, 7:30 AM - 4:45 PM PT

Workers' Compensation Insurance Rating Bureau of California
1221 Broadway, Suite 900
Oakland, CA 94612
Attn: Contact Center

WCIRB Presentations

If you would like the WCIRB to speak to your organization on workers' compensation topics, please fill out the WCIRB Speaker Request Form.

WCIRB Policyholder Ombudsman

Telephone: 415.778.7159
Fax: 415.371.5288

Workers' Compensation Insurance Rating Bureau of California
1221 Broadway, Suite 900
Oakland, CA 94612
Attn: Policyholder Ombudsman

For information about the role of the WCIRB Policyholder Ombudsman, visit the Policyholder Ombudsman page.

Media Inquiries

If you have press-related questions, please email the WCIRB Customer Experience Outreach Department.  

Holiday Schedule

The WCIRB office will be closed in observance of the following holidays:

Holiday Date
New Year's Day Wednesday, January 1, 2020
President's Day Monday, February 17, 2020
Memorial Day Monday, May 25, 2020
Independence Day Friday, July 3, 2020
Labor Day Monday, September 7, 2020
Thanksgiving Day Thursday, November 26, 2020
Friday, November 27, 2020
Christmas Eve Thursday, December 24, 2020
Christmas Day Friday, December 25, 2020
New Year's Eve Thursday, December 31, 2020

Other Helpful Workers’ Comp Online Resources

The WCIRB also receives workers' compensation questions that are beyond its jurisdiction. Below is a table that may help answer some of these questions.   

Question or Issue


Insurer rate filings
Questions about insurers’ rate filings and their approved premium rates by classification code.

California Department of Insurance - Rate Filing Division

Premium audit disputes
Questions about premium audit disputes regarding your insurance policy should be directed to your insurance carrier.

Each insurer is required to have a dispute process outlined in the Notice to Policyholder  within the insured's policy. More information is available at the California Department of Insurance's website.

Claims Handling Issues

Division of Workers' Compensation, Department of Industrial Relations

USL&H coverage
Questions regarding USL&H coverage.

US Department of Labor

Obtaining a workers’ compensation insurance policy
Questions about which workers’ compensation insurance carriers provide insurance in California.

CDI - Licensed California insurers and rate comparison

Insurer contact information

CDI - Insurance Company Profiles

Employment status
Questions about rules and regulations regarding employee status.

California Department of Industrial Relations

Location exclusions on a policy

California Labor Code §3352

Insurance fraud
Questions about insurance fraud and how to report insurance fraud.

California Department of Insurance - Fraud Division