Insurer claims adjusters can now take advantage of the Claims Coverage Research feature for WCIRB Connect®. Claims Coverage Research provides insurer claims adjusters immediate access to detailed coverage information for policies back to 1974 to aid in proper claims handling. The Claims Coverage Research feature is available at no cost to WCIRB insurer members and eliminates the need for insurer claims adjusters to submit hard copy coverage research requests.
To conduct a coverage search, an insurer claims adjuster must attest that he/she is authorized to access the information and must enter specific claim data such as claimant name, insured employer name, insurer claim number, date of injury, and either a Jurisdiction Claim Number (JCN) or an Adjudication Unit (ADJ) authorization number. Based on this information, WCIRB Connect will provide:
Please note that searching by Bureau Number (BN) may not return search results for coverage information on older policies. For best results, please use other available search criteria such as claimant number, insured employer name, insurer claim number, date of injury or either a JCN or ADJ number.
If you have questions, please email firstname.lastname@example.org.